ChatGPT on Its Own Is Not a System: What a Surrey Small Business Can Do Itself, and What to Have Built

What you can do tonight

Open ChatGPT and try it. It can draft a reply to a tricky customer, tidy a quote, rewrite your web page, suggest questions for a supplier or summarise a long email. It costs little, and you learn quickly.

If you have never used it, do that first. It makes you a better buyer of anything else.

Where it stops

ChatGPT waits to be asked. It does not watch your inbox, notice a new enquiry, reply to it, remember to follow up on Thursday and put the job in the diary. You still do those things, one message at a time.

So the gap is not intelligence. It is plumbing: connecting an AI to the places where your business lives, so that the work happens without a person starting it.

Two lists

Do yourself. Drafting, summarising, brainstorming, checking your wording.

Have built. Replying to new enquiries, following up, sending and chasing quotes, booking, reminders, invoicing, the weekly report.

If a task happens repeatedly, at fixed steps, in the same tools every time, it belongs on the second list.

Getting found, a different question

Many owners also ask how to make ChatGPT mention their business. That is separate from this guide. See how to get a business recommended by ChatGPT for that.

Where Dean Keating comes in

He builds AI agents and installs them in the tools you already use. His website says it is installed for you, not handed over. He begins with a free call, audits the work worth automating, builds and installs, then trains your team and supports it. He starts with the single task that makes the biggest difference, and you leave the call with a plan you can use with or without him.

His site also says he has more than ten years in marketing and is a Shopify 10K Award winner. Those are his claims; we have not verified them.

He is based in Horndean, Hampshire, so it is done remotely. His website says he can visit businesses in Hampshire or nearby. No price list is published.

Contact

Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Woking.co. Websites: ai-agent.deankeating.com and deankeating.com.

About this guide

Woking.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Woking, and works with Woking and Surrey businesses remotely. If you want someone in the room, say so on the first call and look at Woking-based providers too. This guide recommends our own service, so compare it with other providers before you decide.